Training & Development

We must look after our staff in order for them to look after our business.  As well as allowing newer and junior employees to grow and develop, training programmes are an effective way of rewarding, enriching and retaining longer-standing employees, resulting in loyal staff and a lower turnover.

We use our expertise and operational know-how to review your employees’ existing roles and capacity. We support you and your workforce by ensuring everyone is able to be as proactive as possible, providing your key office staff with tools, resources and contacts for the future whilst upskilling them with an informal, professional and passionate approach.

And we offer training packages that suit you.

Hana is being accredited as a Speaker under the CPD Accreditation Process

1:1 Training

Group Training

Our services encompass the following roles:

  • Office/Facilities Managers

  • Receptionists

  • PAs/Secretaries/Administrators

  • Any staff who have a responsibility for the day-to-day running of the office or are moving into such a role.

During the training, we will look at how your systems are being utilised to effectively manage the tasks at hand providing the best possible outcome for the running of the office.

 
We take Health & Safety at work very seriously, as an ethical, not-for-profit company we wanted to have a review of our processes and ensure that any requirements were being met. Black & White carried out an initial  (3).png